Privacy Policy

Effective Date: February 16, 2026

Our Commitment to Your Privacy

We respect your privacy and take protecting your information seriously. When you share information with us through our website, forms, or services, we use reasonable and appropriate safeguards to protect it.

If you provide health-related information that qualifies as Protected Health Information (PHI), we handle and store it in a manner designed to align with the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA Compliance & PHI Storage

We store PHI using Google Workspace under a signed Business Associate Agreement (BAA) with Google. This BAA is intended to ensure that Google supports HIPAA-required safeguards for PHI within covered services.

We also apply internal safeguards to help protect PHI, including administrative, technical, and physical measures appropriate to the nature of the information we maintain.

Security Safeguards We Use

To help protect your information, we use safeguards such as:

• Access controls (limiting access to authorized personnel only)

• Secure authentication and account protections

• Encryption in transit and at rest where supported by the platform and configuration

• Role-based permissions to minimize unnecessary access

• Ongoing monitoring and risk review to support secure operations

• Data minimization (we collect and retain only what we need)

No system can be guaranteed 100% secure, but we take meaningful steps to reduce risk and protect your information.

What Information We Collect

Depending on how you interact with us, we may collect:

• Contact information (such as name, email, phone number)

• Scheduling or service-related information

• Health-related information you voluntarily submit (which may be PHI)

• Basic website usage information (such as IP address, browser type, and pages visited)

How We Use Your Information

We may use information to:

• Provide and improve services

• Communicate with you about scheduling, services, and support

• Maintain required documentation (when applicable)

• Meet legal, regulatory, and operational requirements

• Support billing/administrative processes (if applicable)

We do not sell your PHI.

Sharing of Information

We may share information only as needed to operate our services and as permitted by law, such as:

• With service providers supporting operations (for example, Google Workspace, under a BAA when PHI is involved)

• When required by law, subpoena, or legal process

• To protect rights, safety, and security, when legally permitted

• With your written authorization, when required

Your Rights and Choices

Depending on your situation and applicable law, you may have rights to:

• Request access to your information

• Request corrections to inaccurate information

• Request information about disclosures (as applicable)

• Request restrictions on certain uses/disclosures (where feasible)

To make a request, contact us using the information below.

Retention of Information

We retain information only as long as needed for operational, clinical/administrative, legal, and compliance purposes, and then securely delete or de-identify it when appropriate.

Website Communications Disclaimer

Website contact forms and email are not intended for emergencies. If you believe you are experiencing an emergency, call 911. If you are in crisis or need immediate help, call or text 988 (Suicide & Crisis Lifeline in the U.S.).

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is protected, use the form below.